Comprehensive Warranty & Accidental Loss/Damage Protection
You can review our warranty policy below.
1-Year Manufacturer’s Warranty
Your RxHearing Aids are protected under a 1-Year Manufacturer’s Warranty from the date of purchase. This warranty covers defects in materials and workmanship.
If your device requires servicing due to a defect, RxHearing will, at its discretion, repair or replace the hearing aid or any defective component at no cost to you, within the terms of this warranty.
Warranty Exclusions:
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Damage caused by tampering, alteration, misuse, or unauthorized repairs.
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Devices with a removed or defaced serial number.
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Hearing improvement is not guaranteed, as individual results may vary.
2-Year Accidental Loss & Damage Coverage
Protect your hearing aids with our 2-Year Accidental Loss & Damage Coverage. If your hearing aid is accidentally lost or damaged beyond repair during the coverage period, RxHearing will, at its discretion, replace the device.
A nominal deductible applies per hearing aid replacement:
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Invo: $99.00
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AudixMax: $109.00
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AudixLife: $129.00
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AudixIQ: $139.00
How to File a Claim:
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Contact our Care Team at 1-888-818-1388 or email us at support@rxhearing.com to initiate a claim.
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Schedule a consultation to provide details of the incident.
Let RxHearing provide you with peace of mind and the confidence to enjoy your hearing aids worry-free!